Refund Policy

Introduction

This Refund Policy applies to subscriptions made for Mutual Transfer ("App"). We understand that sometimes situations arise where you may need to request a refund for your subscription. This policy outlines the circumstances under which refunds will be considered.

General Refunds

• Within 24 hours of purchasing a subscription, you may request a full refund for any reason if your profile didn't get any match or if you didn‘t went in a conversation with other user for mutual transfer.
• After 48 hours, if you will not get any profile match with any user in a years, you can request us for a full refund without any questions or you can ask us for renew your subscription for next year.

How to Request a Refund

To request a refund, please contact us at support@presswink.com or through the Contact Us section within the App. Please provide the following information:

• Your name and email address
• The date you purchased the subscription
• The reason for your refund request
• Any relevant screenshots or proof of purchase

Processing Time

We will process all refund requests within 5 business days of receiving them. You will receive a confirmation email notifying you of our decision.

Additional Information

This Refund Policy is subject to change at any time without prior notice. Please check this page regularly for updates.

Contact Us

If you have any questions about this Refund Policy, please contact us at support@presswink.com.